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Key: UP-2145
Type: Bug Bug
Status: Closed Closed
Resolution: Won't Fix
Priority: Major Major
Assignee: Unassigned
Reporter: Gary Weaver
Votes: 0
Watchers: 0
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uPortal

uPortal 2.6.1 quickstart distribution shows error in "Library Search" channel/portlet

Created: 21/Aug/08 01:49 PM   Updated: 15/Sep/08 06:52 PM
Component/s: Quick Start
Affects Version/s: 2.6.1
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
File Attachments: 1. GZip Archive logs-2.6.1.tar.gz (2 kb)
2. Text File portal.log (49 kb)

Environment:
OS X 10.5,
Java 1.5,
uPortal 2.6.1 w/proxy servlet commented out of web.xml as stated in http://www.ja-sig.org/wiki/display/UPC/Addressing+the+uPortal+2.6.1+ProxyServlet+Vulnerability ,


 Description  « Hide
uPortal 2.6.1 quickstart distribution shows error in "Library Search" channel/portlet when you start up uPortal and go to:
http://localhost:8080/uPortal/

Specifically the Library Portlet window in lower right shows:
Error Report

Channel ID:
u14l1n52

Message:
IChannelRenderer.completeRendering() threw

Error type:
Channel failed to render (code 1)

Problem type:
General rendering problem

Error message
org.jasig.portal.PortalException: java.lang.NullPointerException


Note: this may not have happened immediately (I don't remember seeing an error). Maybe it appears if you leave it there for 1 hr+ (so may be a session timeout thing). Either way, it's a bug in the quickstart, I think.

 All   Comments   Work Log   Change History      Sort Order:
Gary Weaver [21/Aug/08 01:49 PM]
Note: by "I don't remember seeing an error" I meant "I don't remember seeing an error immediately after I first started it and logged in as admin/admin.

Gary Weaver [21/Aug/08 01:53 PM]
Attached is portal.log.

Gary Weaver [21/Aug/08 01:54 PM]
It looks like that error happened immediately after login.

Eric Dalquist [21/Aug/08 02:24 PM]
This is an intermittent issue with the remote WSRP producer, our only other option would be to remove the example channel completely.

Gary Weaver [21/Aug/08 04:04 PM]
Could you add a comment with URL (and Jira bug link if possible) to that bug? IMHO I'd just leave it here as a known bug referencing that other bug, that way people will know to vote for that other bug, and would only remove that example channel if that external bug wouldn't be fixed before 2.6.2. But I know you have enough on your plate, so sorry to bother you with this. Just mentioning it since it was part of my first experience with 3.0.1 and just wanted to report all the stuff I found/thought about it. Sorry for the deluge.

Thanks again!
Gary


Gary Weaver [21/Aug/08 04:43 PM]
BTW- I'm easily able to reproduce this issue (every time so far) so I think it should be re-opened?

Gary Weaver [21/Aug/08 04:50 PM]
attaching logs from reproduction of bug:
logs-2.6.1.tar.gz

note: the only difference from my distro and the standard quickstart 2.6.1 distro is the change I made to web.xml to comment out the HttpProxyServlet servlet element and servlet-mapping elements per http://www.ja-sig.org/wiki/display/UPC/Addressing+the+uPortal+2.6.1+ProxyServlet+Vulnerability - I didn't apply the patch (class) because it said I didn't need to


Eric Dalquist [21/Aug/08 10:01 PM]
There isn't an existing bug. The library search tries to use a remote service that JASIG has no control over. If that remote service is unavailable the channel will fail, there isn't anything we can do about it short of just removing the channel completely.

Gary Weaver [22/Aug/08 08:54 AM]
Then IMHO I'd remove it.

Eric Dalquist [15/Sep/08 06:52 PM]
Verified wont-fix